Washington Monitoring Behavioral Health is substantially controlled and operated by the very communities we serve. Our leadership, staffing, and program development are driven by individuals with lived experience and deep roots in the local populations we support. This community-based approach ensures our services are culturally responsive, grounded in real-world needs, and continuously shaped by those most affected.

Since its inception, Washington Monitoring Behavioral Health has a history of specializing in and serving communities that Washington State defines as disproportionately impacted, including eight of the “by and for” groups in the state’s HD (Historically Disproportionately Impacted) definition. We have deep expertise and tailored programming designed specifically for Black and African-American, Latinx, Native, and Pacific Islander communities, individuals with disabilities, LGBTQ people, justice-involved persons, undocumented immigrants, and mixed-status families—ensuring services are culturally relevant, accessible, and led by peers from these communities. Since our inception, our work has been led “by and for” the communities most affected by systemic barriers, ensuring that every aspect of our operations—from governance and outreach to care delivery—is informed and shaped by the lived experiences of those we serve.

Washington Monitoring Behavioral Health is grounded in culturally-rooted customs, behaviors, and values that reflect the lived experiences of the communities we serve. Our programs are built on respect, peer connection, and collective healing, integrating traditions such as storytelling, community accountability, and holistic wellness practices. By centering cultural identity and honoring diverse pathways to recovery, we foster trust, empowerment, and lasting impact for individuals and families navigating behavioral health challenges.

Washington Monitoring Behavioral Health is deeply accountable to the communities we serve through intentional feedback loops and inclusive decision-making processes. We regularly engage participants, peer leaders, and community partners through listening sessions and having an active role in advisory councils to assess the effectiveness and cultural relevance of our services. This input directly informs program adjustments, staff training, and policy updates. By maintaining transparent communication and prioritizing lived experience in leadership roles, we ensure that our organization remains responsive, equitable, and aligned with the needs and values of the people we support.